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Frequently Asked Questions

Cards are delivered to the recipient within 3 working days.

All Premo Gift Cards (excluding reloadable cards) have a maximum limit of AED3,500 that can be added to the card.

The minimum limit added to any of Premo Gift Cards is AED100.

Gift cards cannot be used to withdraw funds from ATM machines. Virtual cards and MyNet cards are to be used exclusively for online shopping. All reloadable cards are Sharia compliant and cannot be used to purchase alcohol, depositing onto gambling websites, purchasing pork or to purchase weaponry and ammunition.

Lost or stolen gift cards can only be replaced, providing they have already been registered online. Once registered online your card is 100% protected in the event of it being lost or stolen.

Most Premo Gift Cards are available to spend online and in millions of stores worldwide unless the card is specifically for a particular Mall or Outlet ie. Mall Gift Card or Vox Gift Card.

Premo Gift Cards offers a range of Gift Cards, Reloadable Cards and Virtual Cards.

You can contact Premo Gift Cards using 04 293 5814 or e-mail [email protected]

Emirates Development Bank
Next to Rihab Rotana Hotel
4th Floor
Port Saeed, Deira
Dubai, UAE

Virtual cards are sent to the beneficiary by e-mail with an SMS notification confirming the PIN of the Virtual Card. The beneficiary activates the card using a link contained within the e-mail. Once completed they can access the card details and begin shopping online!

Simply click ‘My Card’ on the top right of Premo Gift Cards website. Enter the 16 digit card number and 4 digit PIN and voila!

Value Added Tax (or VAT) is an indirect tax. Occasionally you might also see it referred to as a type of general consumption tax. In a country which has a VAT, it is imposed on most supplies of goods and services that are bought and sold. VAT is one of the most common types of consumption tax found around the world. Over 150 countries have implemented VAT (or its equivalent, Goods and Services Tax), including all 29 European Union (EU) members, Canada, New Zealand, Australia, Singapore and Malaysia. VAT is charged at each step of the ‘supply chain’. Ultimate consumers generally bear the VAT cost while Businesses collect and account for the tax, in a way acting as a tax collector on behalf of the government. A business pays the government the tax that it collects from the customers while it may also receive a refund from the government on tax that it has paid to its suppliers. The net result is that tax receipts to government reflect the ‘value add’ throughout the supply chain. To explain how VAT works we have provided a simple, illustrative example below (based on a VAT rate of 5%).

A sales tax is also a consumption tax, just like VAT. For the general public there may be no observable difference between how the two types of taxes work, but there are some key differences. In many countries, sales taxes are only imposed on transactions involving goods. In addition, sales tax is only imposed on the final sale to the consumer. This contrasts with VAT which is imposed on goods and services and is charged throughout the supply chain, including on the final sale. VAT is also imposed on imports of goods and services so as to ensure that a level playing field is maintained for domestic providers of those same goods and services. Many countries prefer a VAT over sales taxes for a range of reasons. Importantly, VAT is considered a more sophisticated approach to taxation as it makes businesses serve as tax collectors on behalf of the government and cuts down on misreporting and tax evasion.

The UAE Federal and Emirate governments provide citizens and residents with many different public services – including hospitals, roads, public schools, parks, waste control, and police services. These services are paid for from the government budgets. VAT will provide our country with a new source of income which will contribute to the continued provision of high quality public services into the future. It will also help government move towards its vision of reducing dependence on oil and other hydrocarbons as a source of revenue.

VAT will be introduced across the UAE on 1 January 2018 at a standard rate of 5%.

VAT, as a general consumption tax, will apply at 5% to all transactions of goods and services unless specifically exempted in Article (46) of the Federal Decree-Law No. (8) of 2017 on Value Added Tax or subject to a rate of Zero as per Article (45) of the Federal Decree-Law.

Businesses will be responsible for carefully documenting their business income and costs and associated VAT charges. Registered businesses and traders will charge VAT to all of their customers at the prevailing rate and incur VAT on goods / services that they buy from suppliers. The difference between these sums is reclaimed or paid to the government.