Must Know Tips for Using Premo Gift Cards
What should you know about using our gift cards?
In this post, we will answer your frequently asked questions about our prepaid gift cards to ensure that every step of your online and offline shopping experiences will be fun, seamless and secure.
What is Premogiftcards.com?
It is a gifting platform that provides a wide range of prepaid gift cards that can be used online, offline or both. Our gift cards are the perfect gift to yourself, a loved one or even to your customers and employees.
Can I use my gift card more than once?
Sure, you can as long as you have a remaining sufficient balance for your purchase.
How can I check my gift card’s balance?
It is very simple. All you need to do is log in to your account by visiting premogiftcards.com then clicking here to enter the log in page. The next step is to go to “My Card” at the top left of the page then click “Check Balance”.
Where can I use my gift cards?
Well, this depends on your choice of gift card. You can use our prepaid gift cards online as well as in millions of stores worldwide unless the card is specific to a particular mall or outlet i.e. Mall Gift Card, Yas Mall Gift Card and Vox Gift Card.
Can I reload my gift card?
Not all our gift cards are reloadable. However, we do offer reloadable cards. You can pick them up from the following locations: Carrefour, EPPCO and Virgin stores across the UAE until we provide them online.
Do you offer any online shopping gift cards?
We sure do, and it’s called Najm Net Card. Click here to check it out and learn more about it.
Is it possible to change the gift card image to something more personalized?
That’s exactly what we encourage you to do at our design your card page.
What happens if my gift card is lost, stolen or damaged?
No need to worry, we’ve got you covered! Just take the time to register your card by clicking here, and your card can be easily replaced.
How long do I need to wait for my gift card to be delivered?
We will deliver your card to the address you have provided within a maximum time of 3 working days.
How soon can I pick up my gift card?
You are welcome to pick up your gift card from any information desk (customer service booth) at one of our malls after one working day from receiving your order confirmation.
What should I have with me when I pick up my gift card?
You only need your card reference number and your ID, then you are good to go!
You can pick up your Premo Gift Card at any of the following MAF malls:
Abu Dhabi City Center, Ajman City Center, Deira City Center, Mall of the Emirates, Mirdiff City Center, Fujairah City Center, Sharjah City Center, Me’aisem City Center, Shindagha City Center, Majid Al Futtaim Finance Office.
After placing the order online, when can I collect the card myself from MAF Finance? And what are the office timings?
You can collect your gift card after one working day from placing your order between 9:00 a.m. and 6:00 p.m.
What are the minimum and maximum amounts for loading my gift card?
The minimum amount is AED 100 and the maximum is AED 3,500.
Do you offer any business solutions for customer & employee rewards?
Our gifting platform is the perfect place to find the right gift card for incentive and reward programs. Click here to learn more about our business solutions and find out how we can help you build customer loyalty and enhance employee retention.
Do I need a credit card for buying a gift card from Premogiftcards.com or do you have cash on delivery?
For now, you will need a valid credit card or an online bank account to purchase our gift cards. However, check back soon as we are launching cash on delivery in the very near future.
Can I use my gift card to purchase other gift cards?
You can use Najm Net Card to purchase whatever you want online. You can also use Mall Gift Card to purchase other gift cards from our malls and other specified locations or our Najm Gift Card to purchase another card either online or offline.
How long is my gift card valid for?
When you choose any of our prepaid gift cards, you get a whole year of fun, seamless and safe shopping experiences.
How do I guard myself against fraudulent activity?
Great question! Make sure that you treat any gift cards you buy from Premogiftcards.com like cash. Do not share your card’s reference number with anyone unless you are gifting them. Furthermore, make sure that you don’t use your card on malicious websites.
How can I buy Premo Gift Cards in bulk?
We’re so glad you asked! Please call us at +971-4 293 5814 so we could guide you through the process.
What are the terms & conditions for using your gift cards?
To view our terms & conditions, click here.
How do I contact you for further questions?
You can contact Premo Gift Cards by calling +971-4 293 5814 or you can send us an e-mail at [email protected]
Stay tuned for our next post. You are going to LOVE IT!